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POLICIES

  • Shipping Policy:
    • Processing Time:
      • Orders typically ship within 1–3 business days. Orders placed on weekends or holidays will begin processing the next business day.
    • Shipping Carriers:
      • We use trusted U.S.-based carriers including USPS, UPS, and FedEx.
    • Delivery Time:
      • Delivery typically takes 3–7 business days, depending on your location.
    • Tracking:
      • Once your order is fulfilled, a tracking number will be sent to your email.
    • Shipping Restrictions:
      • We do not ship outside of the United States. Certain items may be restricted in some states or municipalities. It is your responsibility to ensure compliance with all local laws.
  • Return Policy:

    • Eligibility:

      • We stand behind the quality of our gear. If you are not 100% satisfied with your order, we offer returns under the following conditions:

        • Must be initiated within 14 days of delivery.

        • Item must be unused, in original packaging.

        • Some items (e.g. clearance or special order) may be final sale.

    • How to Return:

      • Email us at Firstclassarmsllc@gmail.com with your order number and reason for return.

      • We will send return instructions if eligible.

      • Buyer is responsible for return shipping costs unless the item is defective.

    • Refunds:

      • Refunds are issued to the original payment method once item is received and inspected.

      • Please allow 3–5 business days for processing.

  • Terms of Service:

    • By accessing and using this website, you agree to our Terms of Service. This includes:

      • No resale of our products without written authorization

      • No reproduction of content, branding, or media without permission

      • We reserve the right to refuse service or cancel orders if misuse or fraud is suspected

  • Warranty:

    • We do not manufacture most of the products we sell, but we stand by the brands we carry. If you experience an issue with your product, contact us and we’ll help connect you with the manufacturer’s warranty support whenever possible.

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